The Phone Solutions Built To Keep Service Businesses Answering
Every service business handles the phone differently.
Maybe you need help after hours. Maybe your CSRs can't keep up during the day. Maybe you want every call answered 24/7.
Or maybe you simply need an AI receptionist that can answer questions, book appointments and get important calls to the right person.
Service Inbound gives you one system built to handle them all.
Answer calls. Help customers. Book jobs. 24/7.
One AI Receptionist. A Lot Of Ways To Use It.
Service Inbound adapts to the way your company handles customers. Use it to answer every call, cover specific hours, catch overflow, provide bilingual service or simply make sure your team never loses a caller because nobody could pick up.
Your Calls
Keep your current phone number and decide which calls Service Inbound should handle.
Your Rules
Teach Service Inbound how your company answers, books, transfers and escalates calls.
Your Customers
Give every caller a fast, helpful response regardless of when they call.
How Do You Want Service Inbound To Help?
AI Receptionist
Give your service business a receptionist that's ready whenever customers call. Answer questions, qualify callers, book appointments and transfer important conversations.
Explore AI ReceptionistAI Answering Service
Replace voicemail with an AI that can actually help your customers. Answer calls instantly and give customers a helpful next step.
Explore AI AnsweringAfter-Hours Answering
Keep answering customers after your office closes. Book tomorrow's work, answer questions and route urgent calls overnight.
Explore After-Hours Answering24/7 Answering
Make your business reachable morning, night, weekends and holidays. Service Inbound is ready whenever customers need you.
Explore 24/7 AnsweringOverflow Answering
Catch the calls your office can't get to. When your people are already helping customers, Service Inbound answers the next call.
Explore Overflow AnsweringVirtual Answering Service
Give customers professional phone coverage without adding another desk. A flexible virtual receptionist for calls, questions, appointments and transfers.
Explore Virtual AnsweringAutomated Answering Service
Automate repetitive phone conversations without sending customers through a phone tree. Natural AI conversations that follow your business rules.
Explore Automated AnsweringAI Call Handling
Do more than answer. Decide what should happen next. Qualify callers, book jobs, answer questions, transfer calls and escalate emergencies.
Explore Call HandlingBilingual Answering
Help customers naturally in English or Spanish. Remove the language barrier without requiring a bilingual CSR to answer every call.
Explore Bilingual AnsweringVirtual Call Center
Give a growing service business more phone capacity without building another call center. Handle higher call volume, overflow, scheduling and routine customer conversations automatically.
Explore Virtual Call CenterDifferent Problems. The Same Service Inbound Intelligence.
Whichever solution you choose, Service Inbound is powered by the same AI receptionist and the same business rules.
Answer Naturally
Hold real customer conversations without rigid phone menus.
Know Your Business
Use your services, locations, hours, policies and FAQs.
Book Appointments
Turn ready customers into scheduled work.
Transfer Calls
Get conversations to the right employee when needed.
Handle Emergencies
Follow special rules when a call can't wait.
Keep A Record
Review calls, transcripts, summaries and outcomes.
Hear Service Inbound Handle The Calls Your Business Gets Every Day
Same receptionist. Same business rules. The only thing that changes is the situation the caller is in — and Service Inbound decides what should happen next.
- Understood the request in the caller's own words
- Checked your rules for this time of day
- Booked, answered, transferred or escalated
- Logged a summary for your team
Not Generic AI Answering. AI Answering Built Around Service Calls.
Service calls are different.
Customers ask about appointment availability. Service areas. Emergency service. Diagnostic fees. Existing jobs. Technician arrival times. Memberships. Equipment problems.
Service Inbound is designed around those conversations.
One Setup Powers Every Solution
Tell Us About Your Business
Add your services, locations, hours, FAQs and policies.
Set Your Rules
Decide what Service Inbound can answer, book, transfer and escalate.
Connect Your Phone
Use Service Inbound for all calls, overflow, after hours or any schedule you choose.
Start Answering
Service Inbound handles callers according to your business rules.
Use Service Inbound The Way You Need It
These solutions aren't different products. They're different configurations of the same receptionist.
One Platform. A Lot Of Trades.
Connect Your Receptionist To The Rest Of Your Business
Service Inbound becomes even more useful when customer conversations connect with the systems your team already uses.
ServiceTitan
Book jobs, look up existing customers and log every call outcome where your dispatch team already works.
- ServiceTitan
- Housecall Pro
- Jobber
- HubSpot
- Salesforce
- Google Calendar
- Outlook Calendar
- Zapier
- Webhooks
- SMS
- Email summaries
- Slack
You work hard to make the phone ring.
Don't Let The Way You Answer Become The Reason You Lose The Customer.
Whether the problem is missed calls, busy CSRs, nights, weekends, language or call volume, Service Inbound gives every caller a helpful next step.
Whatever The Call, Service Inbound Answers.
Start with the coverage your business needs today. Add more as you grow.
Answer calls. Help customers. Book work.
When they call, Service Inbound answers.